Retail Experience Leader – Inspire Service & Growth

Best Buy; Hazelwood (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking a Retail Experience Supervisor to lead a team in delivering outstanding customer experiences and to focus on employee development and performance management. The role centers on driving local store performance, coaching staff, and aligning with company goals to grow results.

The position requires leadership experience, a background in sales or customer service, and the ability to work a flexible schedule, including holidays, nights, and weekends.

Qualifications

• One year of leadership experience.
• Experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• One year of consumer electronics industry experience.

Responsibilities

• Maintain positive customer and employee experiences.
• Drive localized customer and employee and share trend with other store leaders.
• Provide positive experiences, skill development and performance management.
• Lead efforts to maximize positive results or course-correct when needed.
• One year of leadership experience.
• Previous experience in sales, customer service or related fields.

Skills

Leadership

Sales

Customer service

Teamwork

Job description

Best Buy is seeking a Retail Experience Supervisor to lead a team in delivering outstanding customer experiences and to focus on employee development and performance management. The role centers on driving local store performance, coaching staff, and aligning with company goals to grow results.

The position requires leadership experience, a background in sales or customer service, and the ability to work a flexible schedule, including holidays, nights, and weekends.