Retail Experience Leader — Inspire Teams, Elevate Service

Best Buy; McClane City (LA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Leave options and well-being support

Job summary

Best Buy is seeking a Retail Experience Supervisor to motivate staff and deliver outstanding customer experiences in-store. You will focus on positive employee experiences, skill development and performance management while aligning store results with company goals.

The role requires leadership experience and a background in sales or customer service, with a flexible schedule including holidays, nights and weekends. You will collaborate with store leaders to drive growth and improve performance.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
• Previous experience in sales, customer service or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights and weekends

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership

Customer service

Teamwork

Flexible schedule

Job description

Best Buy is seeking a Retail Experience Supervisor to motivate staff and deliver outstanding customer experiences in-store. You will focus on positive employee experiences, skill development and performance management while aligning store results with company goals.

The role requires leadership experience and a background in sales or customer service, with a flexible schedule including holidays, nights and weekends. You will collaborate with store leaders to drive growth and improve performance.