Retail Experience Leader: Inspire Teams & Elevate Customer Experience

Best Buy; Rochester (MN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

LOA benefits

Job summary

Best Buy Rochester, MN is seeking a Retail Experience Supervisor to lead a team and deliver outstanding customer experiences. You’ll focus on employee development, performance management and aligning store results with company goals.

You’ll coach staff, drive local initiatives, and collaborate with store leaders to grow sales while ensuring a positive work environment. Flexible schedule including nights, weekends and holidays is required.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
• Previous experience in sales, customer service or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights and weekends
• One year of consumer electronics industry experience (preferred)

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course‑correct when needed

Skills

Leadership experience

Teamwork

Flexible schedule

Customer service

Sales

Job description

Best Buy Rochester, MN is seeking a Retail Experience Supervisor to lead a team and deliver outstanding customer experiences. You’ll focus on employee development, performance management and aligning store results with company goals.

You’ll coach staff, drive local initiatives, and collaborate with store leaders to grow sales while ensuring a positive work environment. Flexible schedule including nights, weekends and holidays is required.