Retail Experience Lead: Inspire Teams, Drive Results

Best Buy; Oxford (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Job summary

Best Buy Oxford AL is seeking a Retail Experience Supervisor to lead a team in delivering outstanding customer experiences and drive store performance.

You will coach employees, manage daily operations, and ensure engagement and performance. A proven track record in sales or customer service, plus ability to work a flexible schedule including holidays, nights and weekends, is required.

Qualifications

• 1 year of leadership experience OR 6 months as a Best Buy shift lead.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• One year of consumer electronics industry experience.

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership experience

Sales experience

Teamwork

Flexibility

Job description

Best Buy Oxford AL is seeking a Retail Experience Supervisor to lead a team in delivering outstanding customer experiences and drive store performance.

You will coach employees, manage daily operations, and ensure engagement and performance. A proven track record in sales or customer service, plus ability to work a flexible schedule including holidays, nights and weekends, is required.