Retail Experience Lead: Inspire Teams & Growth

Best Buy; Round Rock (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement funds

Support for physical and mental well‑b

Well-being resources

Job summary

Best Buy in Round Rock, TX is seeking a Retail Experience Supervisor to lead a team and deliver outstanding customer experiences. You’ll focus on positive employee experiences, skill development, and performance management while guiding store performance toward company goals.

You’ll drive localized customer and employee insights, collaborate with other store leaders, and adapt schedules to a flexible retail environment, including holidays and weekends.

Qualifications

• 1 year of leadership experience or 6 months as a Best Buy shift lead.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• One year of consumer electronics industry experience (preferred).

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee experiences and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed
• Demonstrate leadership capabilities to meet store goals

Skills

Leadership

Customer service

Sales

Team collaboration

Flexible schedule

Job description

Best Buy in Round Rock, TX is seeking a Retail Experience Supervisor to lead a team and deliver outstanding customer experiences. You’ll focus on positive employee experiences, skill development, and performance management while guiding store performance toward company goals.

You’ll drive localized customer and employee insights, collaborate with other store leaders, and adapt schedules to a flexible retail environment, including holidays and weekends.