Store Experience Leader: Inspire Teams & Elevate Service

Best Buy; Madison (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Well-being support

Leave of absence programs

Job summary

Best Buy in Madison, WI is seeking a Retail Experience Supervisor to lead a team in delivering outstanding customer experiences. You’ll focus on employee development, performance management, and aligning store results with company goals.

You’ll coach, motivate, and drive local initiatives, while maintaining flexible scheduling to cover holidays, nights and weekends. Prior leadership or shift-lead experience at Best Buy is preferred.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
• Previous experience in sales, customer service or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights and weekends
• One year of consumer electronics industry experience

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership experience

Shift lead experience

Teamwork

Customer service

Flexible schedule

Sales experience

Retail experience

Job description

Best Buy in Madison, WI is seeking a Retail Experience Supervisor to lead a team in delivering outstanding customer experiences. You’ll focus on employee development, performance management, and aligning store results with company goals.

You’ll coach, motivate, and drive local initiatives, while maintaining flexible scheduling to cover holidays, nights and weekends. Prior leadership or shift-lead experience at Best Buy is preferred.