Retail Experience Leader - Drive Customer Joy & Growth

Best Buy; Terre Haute (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Support for physical and mental well‑b

Job summary

Best Buy is seeking a Retail Experience Supervisor in Terre Haute, IN to lead a team and deliver outstanding customer experiences. You will focus on developing employees, managing performance, and aligning store results with company goals.

You will drive local customer and employee experiences, share trends with other store leaders, and guide the team to maximize positive outcomes. The role requires leadership experience and flexibility to work holidays, nights, and weekends.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
• Previous experience in sales, customer service or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights and weekends

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Job description

Best Buy is seeking a Retail Experience Supervisor in Terre Haute, IN to lead a team and deliver outstanding customer experiences. You will focus on developing employees, managing performance, and aligning store results with company goals.

You will drive local customer and employee experiences, share trends with other store leaders, and guide the team to maximize positive outcomes. The role requires leadership experience and flexibility to work holidays, nights, and weekends.