In-Store Tech Experience Lead

2020 Companies; Pleasant Hill (CA); Hybrid; USD 45,000 - 52,000; Full time

Benefits offered by this job

Apparel Provided

Company provided Tablet or Phone

Next day pay with DailyPay

Paid training online

Medical/Dental/Vision benefits

Paid time off

Holidays

401k with company match

Job summary

2020 Companies is hiring for a Samsung Experience Consultant Lead at Best Buy in Pleasant Hill, CA. The role focuses on sales of Samsung devices, customer relationship building, and training store staff to promote products and achieve targets.

The position requires strong communication, product knowledge, and the ability to work weekends and busy retail periods. Enjoy benefits, paid training, and opportunities for growth in a fast-paced consumer electronics environment.

Qualifications

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evening and high demand retail holidays.
• Ability to maintain customer confidentiality.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques.
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs.
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist.
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interaction with both customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Skills

Sales

Customer service

Communication

Tech Savvy

Education

High school diploma or equivalent

Job description

2020 Companies is hiring for a Samsung Experience Consultant Lead at Best Buy in Pleasant Hill, CA. The role focuses on sales of Samsung devices, customer relationship building, and training store staff to promote products and achieve targets.

The position requires strong communication, product knowledge, and the ability to work weekends and busy retail periods. Enjoy benefits, paid training, and opportunities for growth in a fast-paced consumer electronics environment.