Retail Experience Lead – Demos & Ops Coach

Channel Partners; Chicago (IL); On-site; USD 75,000 - 82,000; Full time

Benefits offered by this job

Biweekly pay plus retention bonus

Health and wellness benefits

Paid time off and holidays

401(k) with employer matching

Paid training

Employee discounts

Referral bonus

Tax savings with FSAs for parking, etc

Growth opportunities

Job summary

Channel Partners is seeking an Assistant Manager to oversee daily operations at our Chicago location. You will coach a high-performing retail team, manage inventory, POS, and reports, and partner with Meta’s tech team to ensure engaging customer experiences with Meta and Quest demos.

The role emphasizes problem-solving, clear communication, and maintaining an organized, customer-ready store environment. Minimum 3+ years in retail management required.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of retail management experience required.
• 3+ years customer-facing experience in retail required.

Responsibilities

• Manage the overall operation of the location including opening/closing, inventory, logistics, POS, cash handling and reports.
• Develop and execute operational strategies to streamline processes within the store.
• Be boots on the ground in partnership with Meta’s tech team to ensure customer experiences are working.
• Support the Retail Manager in performance management of the team.
• Lead when the Store Director is not present.
• Be an expert in the client’s products sold in-store.
• Perform other tasks as assigned by management.

Skills

Retail management

Customer facing

Team leadership

Operational excellence

Communication

Problem solving

Google Workspace

Office 365

Education

High School Diploma or equivalent

Tools

Google Workspace

Office 365

Job description

Channel Partners is seeking an Assistant Manager to oversee daily operations at our Chicago location. You will coach a high-performing retail team, manage inventory, POS, and reports, and partner with Meta’s tech team to ensure engaging customer experiences with Meta and Quest demos.

The role emphasizes problem-solving, clear communication, and maintaining an organized, customer-ready store environment. Minimum 3+ years in retail management required.