Retail Experience Lead — Customer Service (Paid Weekly)

PetSmart; Slidell (LA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Job summary

A leading pet retail company in Slidell is seeking an experienced Retail Customer Service Supervisor to enhance customer experiences while guiding team development. This role involves overseeing store operations, ensuring a positive pet parent experience, and developing associates through training and mentorship. Candidates should possess strong leadership and communication skills, along with a solid background in retail. This full-time position offers growth opportunities and a chance to make a meaningful impact on pet families.

Qualifications

• 2+ years of retail experience in a customer-focused environment.
• Leadership experience preferred.
• Full-time availability required, flexibility in schedule.

Responsibilities

• Facilitates the associate experience and supports associate development.
• Responsible for pet parent experience and outcomes.
• Leads and directs associates when acting as the Leader on Duty.

Skills

Customer-focused environment

Leadership experience

Strong communication skills

Organizational skills

Proficiency in computer applications

Job description

A leading pet retail company in Slidell is seeking an experienced Retail Customer Service Supervisor to enhance customer experiences while guiding team development. This role involves overseeing store operations, ensuring a positive pet parent experience, and developing associates through training and mentorship. Candidates should possess strong leadership and communication skills, along with a solid background in retail. This full-time position offers growth opportunities and a chance to make a meaningful impact on pet families.