Retail Experience Coordinator

Broad River Retail; Cary (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision, and life보험

Paid time off and 401K matching

Employee discount (40%)

Career growth opportunities

Job summary

Broad River Retail is seeking a Retail Experience Coordinator to support store operations and enhance guest experiences. The role involves inventory management, opening/closing the store as a key holder, processing POs, and coordinating events with the management team.

You will collaborate with the Retail Experience Manager to streamline processes, maintain accurate records, and contribute to social media promotions and internal communications. A strong office skills background is essential.

Qualifications

• Prior business office experience in a retail setting.
• Proven ability to handle multiple projects and responsibilities.
• Superior written and verbal communication skills.
• Expertise in Microsoft Office products.

Responsibilities

• Act as a key holder to open/close the store.
• Serve as the inventory captain and complete cycle counts promptly.
• Receive purchase orders accurately.
• Assist in preparing for upcoming events and update materials.
• Participate in weekly retail store meetings.
• Help generate social media excitement around promotions and events.
• Print updated merchandise tags weekly.
• Keep the business office area neat and organized.
• Organize and stock brochures and POP materials.
• Maintain all reports and files in a neat, organized manner.

Skills

Inventory management

Microsoft Office

Communication skills

Time management

Retail experience

Tools

Microsoft Word

Excel

Job description

Retail Experience CoordinatorCULTURE SNAPSHOT:Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.AT A GLANCE:The Retail Experience Coordinator reports directly to the General Manager and is part of the Retail Operations Department. This role will support operational excellence, inventory accuracy, and cross-functional communication to enhance the customer experience and drive business results. The Retail Experience Coordinator (REC) collaborates closely with the retail experience manager (REM) to streamline store operations, ensure accurate inventory processes, and uphold company standards. This individual plays a key role in executing store-level initiatives, submitting reports, and resolving operational challenges in real-time.DAY IN THE LIFE AS THIS MEMORY MAKER:Act as a key holder to open/close the storeAct as the inventory captain for the store, completing all cycle counts promptlyReceive purchase orders accuratelyWork with the management team to prepare for upcoming special events and update breakroom/meeting room materials regularlyParticipate in weekly retail store meetingsContribute to generate social media excitement around promotions and eventsAssist in printing updated merchandise tags weeklyKeep business office area neat, clean and free of clutterOrganize and stock all brochures and POP materialsMaintain all reports and files in a neat and organized mannerMEMORY MAKER PERKS & BENEFITS:Medical, dental, vision, and life insurance optionsPaid time off and 401K matching contributionEmployee discount (40%) at BRR locationsInternal Opportunities for career growth and advancementOUR COMMITMENT TO YOU:Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.WHAT YOU’LL NEED TO SUCCEED:Prior business office experience in a retail settingProven ability to handle multiple projects and responsibilities simultaneouslySuperior written and verbal communication skillsExpertise in Microsoft Office productsWORKPLACE ENVIRONMENT:While performing the duties of this job the employee:May sit for prolonged periods at a desk and working on a computer.Must be able to lift up to 15 pounds at a time.Partner with Customer Care to ensure that an amazing guest experience is presented to each guestPerform repetitive tasks, including scanning, folding, or stockingIn accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.