Operations Professional, Showroom Execution

Broad River Retail; Salem (OR); On-site; USD 48,712,000 - 63,039,000; Full time

Benefits offered by this job

Medical/dental/vision/Life insurance

401K with employer matching

Paid time off

Job summary

Broad River Retail is seeking an Operations Professional, Showroom Execution, to join our Oregon team. You will bridge daily logistics and showroom operations between the distribution center and retail locations, leading a small team to execute transfers, receiving, loading, and showroom moves.

You thrive in a fast-paced, physical environment, balancing leadership with hands-on work, and you will operate a company vehicle while ensuring safety and efficiency across warehouse and showroom tasks.

Qualifications

• Team leadership experience preferred.
• Physical and clerical labor mindset.
• Customer service mindset.
• Oral communication and listening skills.
• Ability to work well with a team.
• Adaptability for changes in the work environment.
• Microsoft Excel, Teams, and Outlook experience.
• Strong written and verbal communication skills.
• Good driving record.

Responsibilities

• Lead inventory transfers, furniture receiving, loading/unloading, prep, assembly, and showroom moves.
• Operate a company vehicle in warehouse and retail settings.
• Oversee daily operations bridging DC and store locations.
• Coordinate cross-functional tasks to maintain showroom readiness.
• Ensure safety and accuracy in material handling and disposal of discrepancies.

Skills

Team leadership

Customer service

Oral communication

Written communication

Adaptability

Excel

Teams

Outlook

Tools

Excel

Teams

Outlook

Job description

Operations Professional, Showroom ExecutionCULTURE SNAPSHOT:Broad River Retail is a privately held organization where a diverse group of people work together and espouse our core values of integrity, personal excellence, customer satisfaction, collaboration, and innovation for the purpose of ‘Furnishing Life’s Best Memories.’ At Broad River, we believe that purpose begins with identity, which is why our people are referred to as “Memory Makers.” We know that everyone who works for our Company has the power to make positive, lasting memories not only for our Guests, but also for their fellow Memory Makers, our partners, their families, and in our communities.Our vision is to be the premier Ashley Store operator, and our mission is simply to be an excellent home furnishings retailer. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S., to being named as the National Home Furnishings Retailers of the Year in 2024 and landing us on the Best Places to Work list three years in a row in our industry.AT A GLANCE:The Operations Professional, Showroom Execution, reports directly to Director, Operations- Showroom Execution and is part of the Showroom Execution department. This role bridges daily logistics and operational excellence between our Distribution Center (DC) and retail locations. As an Operations Professional, you will lead a small team in executing critical tasks including inventory transfers, furniture receiving, loading/unloading, prep, assembly, and showroom floor moves—all while operating a company vehicle and working in both warehouse and retail environments. This position is ideal for someone who thrives in a fast-paced, physical, team-oriented setting and enjoys a blend of leadership and hands-on work.DAY IN THE LIFE AS THIS MEMORY MAKER:Utilize operational software efficiently while maintaining strong interdepartmental communication and customer service.Load and unload trucks at warehouse and retail locations using appropriate equipment, ensuring no damage to products.Lead department start up meeting daily at DC LocationExhibit personal excellence by accepting cross-training opportunitiesMaintain personal and facility safety by following all material handling and safety guidelinesFollow company Attendance PoliciesTrack attendance and maintain Paycom edits, time off requests and approvalsVerify items on transfersTag merchandise accurately with pricing in accordance with Tag StandardsUpdate PAI according to documented processMaintain IQ Productivity SpreadsheetManage inbound discrepancies, receiving documentation, and showroom moves; support and product preparation and movement as needed.All other duties as assignedMEMORY MAKER PERKS & BENEFITS:Medical, dental, vision, and life insurance options after conversionPaid time off and 401K matching contribution after conversionEmployee discount (40%) at BRR locations after conversionInternal Opportunities for career growth and advancementOUR COMMITMENT TO YOU:Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.WHAT YOU’LL NEED TO SUCCEED:Team leadership experience preferredPhysical and clerical labor mindsetCustomer Service MindsetOral communication and listening skillsAbility to work well with a teamAdaptability for changes in the work environmentMicrosoft Excel, Teams, and Outlook experienceStrong written and verbal communication skillsGood Driving RecordWORKPLACE ENVIRONMENT:While performing the duties of this job the employee is:Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooringMust be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 poundsWorking in a non-climate-controlled warehouse setting, with some outdoor exposure during the workdayIn accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.