Manager, Operations

Paycom - ATS; South Portland (ME); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid time off

Employee discount

Career growth

Job summary

Broad River Retail is seeking a Manager, Operations to lead the company’s distribution centers, ensuring accurate receiving, storage and shipping, and timely order fulfillment. You will manage inventory accuracy, coordinate inbound/outbound tasks, and drive KPI reporting with a focus on safety and efficiency.

The role requires strong leadership, operational excellence, and the ability to mentor a small team while aligning with company culture and performance goals.

Qualifications

• Bachelor's degree in supply chain or related field.
• Experience leading distribution centers and teams.
• Strong leadership and communication skills.
• Proficient in reporting and warehouse software.

Responsibilities

• Oversee receiving, storage, and shipping and ensure inventory accuracy.
• Coordinate outbound/inbound tasks and quality control functions.
• Manage a small team with training, direction, accountability.
• Report KPI metrics and ensure timely order fulfillment.

Skills

Leadership

Team management

KPI reporting

Inventory management

Safety compliance

Communication

Education

Bachelor's degree in supply chain or related field

Tools

Warehouse management system

ERP reporting tools

Job description

CULTURE SNAPSHOT:Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.AT A GLANCE:The Manager, Operations reports directly to the Senior Manager, Operations and is part of the Operations department. The position is responsible for leading and coordinating the activities of the company's distribution centers. This includes overseeing the receiving, storage, and shipping of goods, as well as managing inventory accuracy and ensuring timely and accurate order fulfillment.DAY IN THE LIFE AS THIS MEMORY MAKER:Maintain scheduling of tasks to meet business needs. Tasks may include the coordination of outbound, inbound, inventory and quality control functionsManage a small team with training, direction, accountability, and encouragementReporting of KPI’s both internally and externallyMonitor safety through behavioral awareness and best practice proceduresAll other duties as assignedWORKPLACE ENVIRONMENT:While performing the duties of this job the employee is:Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooringMust be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 poundsWorking in a non-climate-controlled warehouse setting, with some outdoor exposure during the workdayIn accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.MEMORY MAKER PERKS & BENEFITS:Salary Range: $60-65K, Based on numerous factors including experience, knowledge, and skill.This position operates on a contract-to-hire basisMedical, dental, vision, and life insurance options after conversionPaid time off and 401K matching contribution after conversionEmployee discount (40%) at BRR locationsInternal Opportunities for career growth and advancementOUR COMMITMENT TO YOU:Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.WHAT YOU’LL NEED TO SUCCEED:A positive outlook and encouraging mentalityStrong leadership skills to effectively motivate and mentor members of their teamStrong cognitive skills required; including the ability to learn quickly, handle multiple complex tasks simultaneously and be highly productive without needing much supervisionAbility to effectively communicate expectations, instruction, and performance levels in both written and verbal formCollaborate interdepartmentally to meet business needs, drive KPI’s and build relationshipsManage time and expectations for self and othersAbility to build team with intentions, hiring practices, training, mentorship, and accountabilityProficient in various software and technologies to include reportingInnovative thinking to improve efficiency and reduce costsFlexibility in scheduling and ability to work all shifts