Retail Experience Associate — Growth & Customer Focus

Ross Stores, Inc.; Palm Springs (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to help customers, operate registers, and maintain store standards. You will greet customers, stock shelves, assist with merchandising, and follow safety and loss prevention guidelines.

This role emphasizes teamwork, respect for colleagues, and a commitment to diversity and inclusion while delivering efficient service in a fast-paced environment.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors on the sales floor.
• Maintains a clean, organized store by performing tasks like sweeping, mopping, and stocking.
• Greets Customers with eye contact, smiles, and a friendly hello; assists on the register and answers questions.
• Provides prompt and courteous Customer service and escalates to Store Leadership when needed.
• Represents Ross Inc. and protects confidential information and company assets.

Skills

Customer service

Team collaboration

Communication

Problem solving

Leadership

Job description

Ross Stores, Inc. is seeking a Retail Associate to help customers, operate registers, and maintain store standards. You will greet customers, stock shelves, assist with merchandising, and follow safety and loss prevention guidelines.

This role emphasizes teamwork, respect for colleagues, and a commitment to diversity and inclusion while delivering efficient service in a fast-paced environment.