Retail Associate — Customer Experience & Store Growth

Ross Stores, Inc.; New York (NY); On-site; USD 24,796 - 26,174; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with merchandise, and follow store practices to keep aisles clear and presentable. You will also engage with team members and represent the Ross brand across store operations.

You’ll work on the sales floor, handle basic transactions, support loss prevention, and maintain safety and cleanliness throughout the store, contributing to a friendly, efficient shopping environment.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers and assist with merchandise, ensuring friendly service.
• Maintain safety and security on the sales floor.
• Assist at the register and handle transactions accurately.
• Keep the store clean and merchandised to standards.
• Respond promptly to customer service calls.
• Protect company assets and follow loss prevention policies.

Skills

Customer service

Communication

Teamwork

Tools

PDTs

Registers

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with merchandise, and follow store practices to keep aisles clear and presentable. You will also engage with team members and represent the Ross brand across store operations.

You’ll work on the sales floor, handle basic transactions, support loss prevention, and maintain safety and cleanliness throughout the store, contributing to a friendly, efficient shopping environment.