Retail Associate: Customer-Focused & Growth-Driven

Ross Stores, Inc.; Detroit (MI); On-site; USD 28,000 - 38,000; Full time

Job summary

Ross Stores, Inc. in the United States is seeking a Retail Associate who will greet customers, maintain a clean, organized store, and ensure merchandise is presented according to company standards.

You will assist customers on the sales floor, operate the register, and support loss prevention while upholding safety and brand values. This role offers opportunities for growth in a fast-paced team environment and contributes to delivering a positive shopping experience for every guest.

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately.
• Represents and supports the Company brand at all times.

Skills

Communication

Customer service

Math skills

Job description

Ross Stores, Inc. in the United States is seeking a Retail Associate who will greet customers, maintain a clean, organized store, and ensure merchandise is presented according to company standards.

You will assist customers on the sales floor, operate the register, and support loss prevention while upholding safety and brand values. This role offers opportunities for growth in a fast-paced team environment and contributes to delivering a positive shopping experience for every guest.