Retail Experience Associate with Flexible Schedule

The TJX Companies, Inc.; Richmond (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Marshalls in the United States seeks a team-oriented associate to deliver a highly satisfied customer experience. You will engage with customers, maintain a clean and organized store, and follow operational standards to support store goals.

The role emphasizes strong communication, adaptability to busy shifts, and collaboration with teammates to promote loyalty programs and accurate merchandising. You’ll grow with a Fortune 100 retailer that values development and diversity.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Job description

Marshalls in the United States seeks a team-oriented associate to deliver a highly satisfied customer experience. You will engage with customers, maintain a clean and organized store, and follow operational standards to support store goals.

The role emphasizes strong communication, adaptability to busy shifts, and collaboration with teammates to promote loyalty programs and accurate merchandising. You’ll grow with a Fortune 100 retailer that values development and diversity.