Retail Events Leader | Coach & Demonstrator Specialist

CROSSMARK; West Mifflin (Allegheny County); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Training and leadership development

Career growth

Collaborative culture

Job summary

Crossmark Inc., through Product Connections, seeks a hands-on Retail Supervisor to lead a team of Product Demonstrators inside Sam's Club, delivering exceptional customer experiences via product demonstrations and sampling events.

The role combines recruiting, coaching, and operational oversight to achieve event success and business results, with competitive pay and full-time benefits and a structured leadership development path.

Qualifications

• Leadership or supervisory experience, including hiring, scheduling, and performance management.
• Strong communication, coaching, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving, decision-making, and organizational skills.
• Proficiency with Microsoft Office and technology systems.
• Valid driver's license is required.
• Food Safety Certification required within 30 days of hire (where applicable).
• Ability to stand for extended periods and regularly lift up to 25 pounds, with occasional lifting up to 50 pounds.
• A formal job description will be provided upon request.

Responsibilities

• Hire, train, coach, and develop Product Demonstrators.
• Lead day-to-day event execution and ensure quality and compliance standards are met.
• Monitor team performance, attendance, scheduling, and event execution metrics.
• Conduct coaching sessions, audits, and performance reviews.
• Serve as the primary point of contact for store leadership.
• Manage reporting, payroll accuracy, expenses, and operational compliance.
• Maintain equipment, food safety, and workplace safety standards.
• Build strong partnerships with store leadership and internal support teams.
• Perform other duties as assigned.

Skills

Leadership

Coaching

Communication

Multitasking

Problem solving

Microsoft Office

Driver's license

Food Safety

Stand/walk

Tools

Microsoft Office

Job description

Crossmark Inc., through Product Connections, seeks a hands-on Retail Supervisor to lead a team of Product Demonstrators inside Sam's Club, delivering exceptional customer experiences via product demonstrations and sampling events.

The role combines recruiting, coaching, and operational oversight to achieve event success and business results, with competitive pay and full-time benefits and a structured leadership development path.