Retail Demos Team Lead

CROSSMARK; Sterling (VA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Competitive salary

Full-time benefits package

Paid training and leadership

Career growth opportunities

Collaborative work environment

Job summary

Crossmark Inc. is seeking a hands-on Retail Supervisor to lead a team of Product Demonstrators inside Sam's Club, driving exceptional customer experiences through product demonstrations and sampling events.

The role blends leadership, recruiting, coaching, and operations to deliver successful events and business results. The position offers a competitive salary, full-time benefits, paid training and leadership development, and clear opportunities for career growth in a collaborative environment.

Qualifications

• Previous leadership or supervisory experience, including hiring, scheduling, and performance management.
• Strong communication, coaching, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving, decision-making, and organizational skills.
• Proficiency with Microsoft Office and technology systems.
• Valid driver's license is required.
• Food Safety Certification required within 30 days of hire (where applicable).
• Ability to stand for extended periods and regularly lift up to 25 pounds, with occasional lifting up to 50 pounds.

Responsibilities

• Hire, train, coach, and develop Product Demonstrators.
• Lead day-to-day event execution and ensure quality and compliance standards are met.
• Monitor team performance, attendance, scheduling, and event execution metrics.
• Conduct coaching sessions, audits, and performance reviews.
• Serve as the primary point of contact for store leadership.
• Manage reporting, payroll accuracy, expenses, and operational compliance.
• Maintain equipment, food safety, and workplace safety standards.
• Build strong partnerships with store leadership and internal support teams.
• Perform other duties as assigned.

Skills

Leadership

Communication

Coaching

Scheduling

Multitasking

Problem solving

Time management

Driver's license

Tools

Microsoft Office

Job description

Crossmark Inc. is seeking a hands-on Retail Supervisor to lead a team of Product Demonstrators inside Sam's Club, driving exceptional customer experiences through product demonstrations and sampling events.

The role blends leadership, recruiting, coaching, and operations to deliver successful events and business results. The position offers a competitive salary, full-time benefits, paid training and leadership development, and clear opportunities for career growth in a collaborative environment.