Retail Event Specialist - Fan Experience & Merch Ops

Fanatics Inc.; Indianapolis (IN); On-site; USD 19,000 - 22,000; Full time

Job summary

Fanatics Inc. is seeking a Retail Event Associate to elevate fan experiences at live events and retail locations. You will deliver exceptional service, assist with retail build operations, and ensure products are presented to maximize impact.

In a fast-paced environment, you will work with location supervisors to maintain stock, operate the Fanatics POS system, and help load/unload merchandise trucks, and provide outstanding customer service.

Qualifications

• High school diploma or equivalent required.
• Experience in venue, retail or merchandise environments preferred but not required.
• Friendly, confident, and professional demeanor.
• Ability to quickly build product knowledge.
• Strong teamwork in fast-paced environments.
• Maintain organization and cleanliness.

Responsibilities

• Uphold high standards of professionalism and customer service at Fanatics brands.
• Assist with retail build operations, including displays and POS installation.
• Collaborate with location supervisors to keep areas clean, stocked and event-ready.
• Troubleshoot sales transactions using the POS system.
• Help receive, display, and store inventory to maintain stock presentation.
• Support planogram placements and merchandising efforts.

Skills

Customer service

Retail operations

POS system

Merchandising

Team player

Flexible schedule

Communication

Education

High school diploma or equivalent

Job description

Fanatics Inc. is seeking a Retail Event Associate to elevate fan experiences at live events and retail locations. You will deliver exceptional service, assist with retail build operations, and ensure products are presented to maximize impact.

In a fast-paced environment, you will work with location supervisors to maintain stock, operate the Fanatics POS system, and help load/unload merchandise trucks, and provide outstanding customer service.