Retail Environment & Customer Service Associate

Michaels; Baltimore (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Michaels is seeking a Customer Service / Stocking Team Member to engage on the sales floor, maintain product flow, and ensure shelves are stocked to brand standards. The role involves cleaning, equipment handling, and supporting store operations to deliver a positive customer experience.

Ideal candidates have strong customer engagement skills, are detail oriented, and comfortable working in a fast-paced retail environment while upholding safety and cleanliness standards.

Qualifications

• Retail or cleaning experience preferred.

Responsibilities

• Provide friendly customer service and help customers find products.
• Maintain store cleanliness and assist with stocking and shelf presentation.
• Assist with checkout and omni-channel processes as needed.

Skills

Customer service

Retail experience

Job description

Michaels is seeking a Customer Service / Stocking Team Member to engage on the sales floor, maintain product flow, and ensure shelves are stocked to brand standards. The role involves cleaning, equipment handling, and supporting store operations to deliver a positive customer experience.

Ideal candidates have strong customer engagement skills, are detail oriented, and comfortable working in a fast-paced retail environment while upholding safety and cleanliness standards.