Retail & E‑Commerce Associate — Customer‑Focused

Gopuff Becomes First Instant Commerce Company; Ladera Ranch (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical/Dental/Vision (full-time)

401(k) Retirement Savings Plan

Employee discount 25%

Vacation and Sick Time

EAP

Job summary

Gopuff/BevMo! is hiring a Retail Sales Associate in Ladera Ranch, CA to deliver an outstanding customer experience, manage cashiering, merchandising and e-commerce fulfillment.

You will stock, replenish and pack orders, assist with warehouse tasks, and educate customers about ClubBev and the Gopuff App.

This role requires at least 21 years old, prior retail or warehouse experience is preferred, and a commitment to teamwork and high standards.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Provide information clearly and concisely to others.
• Commitment to high standards, feedback and teamwork.

Responsibilities

• Model company values in all actions, communication and decision-making.
• Maintain store standards by stocking, merchandising and e-commerce operations.
• Performs any other duties as directed by management.
• Consistently create a positive customer experience through sales and service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge to make recommendations.
• Provide customers with solutions and special-order products when applicable.
• Pick and pack items for dispatch to customers.
• Ensure accuracy of items picked/packed.
• Clean and organize warehouse.

Skills

Communication

Driving Results

Process Management

Collaboration and Teamwork

Job description

Gopuff/BevMo! is hiring a Retail Sales Associate in Ladera Ranch, CA to deliver an outstanding customer experience, manage cashiering, merchandising and e-commerce fulfillment.

You will stock, replenish and pack orders, assist with warehouse tasks, and educate customers about ClubBev and the Gopuff App.

This role requires at least 21 years old, prior retail or warehouse experience is preferred, and a commitment to teamwork and high standards.