Retail Sales Associate — Customer Experience & E-Commerce

Gopuff Becomes First Instant Commerce Company; Livermore (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee discount

Paid time off

EAP

Job summary

Gopuff/BevMo! is seeking a Retail Sales Associate to deliver an excellent customer experience, handling cashier duties, merchandising, replenishment, and e-commerce fulfillment. The role supports ClubBev enrollment, product recommendations, and accurate order picking and packing.

Qualifications include being at least 21 years old, with preference for retail, e-commerce, or warehouse experience. Commitment to teamwork and consistent store standards is required.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Strong communication and ability to work with customers and team.

Responsibilities

• Model company values in all actions, communication and decision-making.
• Maintain store standards by stocking, merchandising and e-commerce operations.
• Perform other duties as directed by management.
• Consistently create a positive customer experience through sales and customer service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge to make recommendations to customers.
• Provide customers with substitutions or special orders when applicable.
• Pick and pack items on a per-order basis for dispatch to customers.
• Ensure accuracy of items picked/packed.
• Clean and organize warehouse.

Skills

Customer service

Communication

Teamwork

Job description

Gopuff/BevMo! is seeking a Retail Sales Associate to deliver an excellent customer experience, handling cashier duties, merchandising, replenishment, and e-commerce fulfillment. The role supports ClubBev enrollment, product recommendations, and accurate order picking and packing.

Qualifications include being at least 21 years old, with preference for retail, e-commerce, or warehouse experience. Commitment to teamwork and consistent store standards is required.