Retail Sales Associate — Customer Experience & Benefits

Gopuff Becomes First Instant Commerce Company; Vista (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff/BevMo! seeks a Retail Sales Associate to deliver outstanding customer service, handle cashier duties, stock shelves, and support e-commerce fulfillment. The role includes educating customers on ClubBev and the Gopuff App, and offering product recommendations based on training.

You will pick, pack, and process orders while maintaining store standards and ensuring accurate item handling. A 21+ age requirement and experience in retail or related fields are preferred.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Effective communication to convey information clearly.
• Strong teamwork and collaboration abilities.

Responsibilities

• Provide an excellent customer experience as cashier and on the sales floor.
• Stock, merchandise, replenishment, and e-commerce fulfillment.
• Receive shipments and manage returns and audits as needed.
• Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App.
• Offer product recommendations based on knowledge and training.
• Accurately pick and pack items for customer orders.

Skills

Customer service

Retail experience

Communication skills

Teamwork

Job description

Gopuff/BevMo! seeks a Retail Sales Associate to deliver outstanding customer service, handle cashier duties, stock shelves, and support e-commerce fulfillment. The role includes educating customers on ClubBev and the Gopuff App, and offering product recommendations based on training.

You will pick, pack, and process orders while maintaining store standards and ensuring accurate item handling. A 21+ age requirement and experience in retail or related fields are preferred.