Customer-First Retail Associate | E‑commerce & Stock

Gopuff Becomes First Instant Commerce Company; Laguna Niguel (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Retirement Savings Plan

Discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff BevMo! is seeking a Retail Sales Associate to deliver an excellent customer experience while handling cashiering, merchandising, replenishment and e-commerce fulfillment.

You will educate customers about BevMo!'s ClubBev and the Gopuff app, assist with stock, pick and pack orders, and maintain clean, organized shelves and warehouse areas. Candidates should be 21+, with retail or warehouse experience preferred, and strong communication and teamwork.

Qualifications

• Retail, e-commerce or warehouse experience preferred.
• Clear, concise communication and ability to listen.
• Ability to motivate and meet performance standards.
• Systematic approach to improve workflows and operations.

Responsibilities

• Model company values in actions, communication and decision-making.
• Assist with stocking, merchandising and e-commerce operations.
• Perform duties as directed by management.
• Create a positive customer experience through sales and service programs.
• Educate customers about BevMo!’s ClubBev and the Gopuff App.
• Use product knowledge to recommend items and handle substitutions or special orders.
• Pick and pack items for customer orders and ensure accuracy.
• Maintain a clean and organized warehouse.

Skills

Customer service focus

Communication

Teamwork

Driving results

Process improvement

Job description

Gopuff BevMo! is seeking a Retail Sales Associate to deliver an excellent customer experience while handling cashiering, merchandising, replenishment and e-commerce fulfillment.

You will educate customers about BevMo!'s ClubBev and the Gopuff app, assist with stock, pick and pack orders, and maintain clean, organized shelves and warehouse areas. Candidates should be 21+, with retail or warehouse experience preferred, and strong communication and teamwork.