Retail & Donations Operations Supervisor

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC.; Dyersville (IA); On-site; USD 23,556 - 25,733; Full time

Job summary

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. is seeking an Assistant Manager in Dyersville, Iowa. The role involves supervising retail operations, managing staff, ensuring excellent customer service, and maintaining safety and quality standards. Responsibilities include training staff, analyzing sales data, and direct oversight of team activities. A High School Diploma and at least one year of supervisory experience are preferred. The position offers an hourly wage of $17.1 - $18.68 and requires reliable transportation.

Qualifications

• Minimum of 1 year military service or related full-time employment.
• Supervisory experience preferred.
• Valid driver’s license and automobile insurance required.

Responsibilities

• Oversee direct supervision of Sales Associates and other staff.
• Delegate assignments and provide training for staff.
• Maintain store appearance and safety standards.
• Ensure quality customer service and resolve complaints.
• Analyze sales and production data to improve performance.

Skills

Effective written and verbal communication skills

Computer proficiency

Ability to handle confidential information

Positive attitude

Judgment and initiative

Education

High School Diploma or Equivalent

Tools

Forklift

Job description

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. is seeking an Assistant Manager in Dyersville, Iowa. The role involves supervising retail operations, managing staff, ensuring excellent customer service, and maintaining safety and quality standards. Responsibilities include training staff, analyzing sales data, and direct oversight of team activities. A High School Diploma and at least one year of supervisory experience are preferred. The position offers an hourly wage of $17.1 - $18.68 and requires reliable transportation.