Store Operations Lead - People, Merch & Service

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC.; Dubuque (IA); On-site; USD 23,556 - 25,733; Full time

Job summary

Goodwill Industries of Northeast Iowa, Inc. is seeking an Assistant Manager in Dubuque, IA, responsible for overseeing retail operations and guiding staff. You will supervise various roles and ensure the smooth flow of donated goods, manage performance, and uphold customer service.

The ideal candidate will have experience in a related field, effective communication skills, and the ability to maintain confidentiality. The position includes a salary between $17.10 and $18.68 hourly depending on experience.

Qualifications

• Minimum of 1 year military service or related full-time employment. Supervisory experience preferred.
• Loyalty to the agency and its mission and policies.
• Reliable transportation, valid driver’s license and automobile insurance.

Responsibilities

• Direct supervision of Sales Associates, Utility Workers, Team Leads, ADC Attendants, and Production Workers.
• Evaluates performance and takes corrective action when necessary.
• Ensures good customer service, quality merchandise, and competitive prices.

Skills

Effective written and verbal communication skills

Computer proficiency

Ability to handle and maintain confidential information

Positive attitude

Good judgment, discretion, and initiative

Education

High School Diploma or Equivalent

Tools

Forklift

Job description

Goodwill Industries of Northeast Iowa, Inc. is seeking an Assistant Manager in Dubuque, IA, responsible for overseeing retail operations and guiding staff. You will supervise various roles and ensure the smooth flow of donated goods, manage performance, and uphold customer service.

The ideal candidate will have experience in a related field, effective communication skills, and the ability to maintain confidentiality. The position includes a salary between $17.10 and $18.68 hourly depending on experience.