Retail Donation Attendant

MERS / Goodwill; St. Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual for a full-time hourly position focused on providing exceptional customer service and managing donations. This role involves sorting donated goods, maintaining store cleanliness, and ensuring a safe work environment. With a commitment to teamwork and professionalism, you will play a vital role in enhancing customer interactions and supporting the store's operations. Enjoy a range of benefits, including medical coverage, retirement options, and a monthly bonus. If you're passionate about making a difference, this opportunity is perfect for you.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Retirement Options

Paid Time Off

Flexible Schedules

Monthly Bonus

Qualifications

• Experience in customer service and donations handling.
• Ability to maintain store cleanliness and organization.

Responsibilities

• Provide positive customer service and assist donors with donations.
• Sort and categorize donated goods according to guidelines.
• Maintain cleanliness and safety standards in the store.

Skills

Customer Service

Sorting and Organizing Donations

Team Collaboration

Attention to Detail

Safe Work Practices

Job description

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Required Travel: 0%

Position Type: Hourly Full-Time

Hourly Rate: $15.00

Bonus Pay: Up to $250/month

Primary Duties/Responsibilities

1. Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
2. Handle all donations with care and respect.
3. Sort donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
4. Notify management of hazardous, valuable, or inappropriate merchandise/materials being donated.
5. Maintain high quality and quantity standards while working quickly and steadily.
6. Stock, straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
7. Uphold store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
8. Establish and maintain positive and professional relationships with team members and leadership, working cross-functionally to increase communication.
9. Utilize safe work practices by awareness and observation, contributing to a hazard-free workplace by removing obstructions and keeping aisles and walkways debris-free.
10. Maintain a professional appearance at all times, adhering to MERS/Goodwill's dress code.
11. Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Report any incidents of theft or unauthorized possession of assets.
12. Adhere to all MERS/Goodwill policies, retail procedures, and safety and security regulations.
13. Perform all other duties as assigned.

Additional benefits include:

• Monthly Bonus Up to $250.00
• Immediate hire with access to individual and family medical benefits for full-time employees working 30+ hours/week.
• Dental and vision benefits starting the first of the month following hire for employees working 20+ hours/week.
• Voluntary Life and AD&D Insurance starting the first of the month following hire for employees working 20+ hours/week.
• Retirement options: 403(B) with employer match after one year, and 401(A), available upon hire for employees working 20+ hours/week.
• PTO accrual up to 15 days based on hours worked.
• Paid holidays and flexible schedules.

MERS Goodwill is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor. Background and records checks are required upon employment.