Retail Development & Partnerships Specialist

AZEK Exteriors; Scranton (Lackawanna County); On-site; USD 32,000 - 34,000; Full time

Job summary

AZEK Exteriors is seeking a proactive Retail Sales Outreach Specialist to engage Home Depot and Lowe’s ProDesk associates. You will build trusted relationships, tailor conversations, and educate associates on James Hardie products and selling opportunities.

The role involves conducting virtual PK sessions, coordinating with Outside Sales, and using CRM tools to track activity and follow up with stores and contractors.

Qualifications

• 2+ years of experience in retail sales, account development, customer experience, or related field preferred.
• Strong verbal, written, and presentation skills.
• Demonstrated ability to build relationships and positively influence others.
• Comfortable initiating outbound conversations and developing relationships with new contacts.
• Confident presenting virtually to individuals and groups.

Responsibilities

• Proactively engage Home Depot and Lowe’s ProDesk associates through outbound outreach and relationship development.
• Build trusted relationships with ProDesk associates, store leadership, and district leadership.
• Use active listening and effective questioning to understand store needs, identify opportunities, and tailor conversations appropriately.
• Schedule and independently conduct virtual Product Knowledge (PK) sessions for retail associates.
• Educate associates on James Hardie products, applications, differentiators, and selling opportunities.
• Help associates confidently discuss and recommend James Hardie products to homeowners and contractors.
• Maintain professional persistence when working with difficult-to-reach stores and associates.
• Follow up after training and store interactions to reinforce product knowledge, strengthen relationships, and identify opportunities.
• Partner with Outside Sales representatives to coordinate store outreach and follow-up.
• Gather and communicate store-level feedback, competitive insights, and opportunities to internal partners.
• Utilize CRM, communication, and productivity platforms to document activity and manage relationships.

Skills

Retail sales

Relationship development

Verbal communication

Presentation skills

Outbound outreach

Active listening

Tools

CRM software

Job description

AZEK Exteriors is seeking a proactive Retail Sales Outreach Specialist to engage Home Depot and Lowe’s ProDesk associates. You will build trusted relationships, tailor conversations, and educate associates on James Hardie products and selling opportunities.

The role involves conducting virtual PK sessions, coordinating with Outside Sales, and using CRM tools to track activity and follow up with stores and contractors.