Retail Dept Manager — Peak Coverage & Customer Experience

Floor & Decor; Los Angeles (CA); On-site; USD 27,000 - 53,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Paid vacation & holidays

Volunteer Time Off

Job summary

Floor & Decor in Los Angeles seeks a store manager to drive sales, deliver exceptional customer experiences, and develop staff according to company guidelines.

You will oversee merchandising, pricing, inventory, and loss prevention while maintaining brand standards. Responsibilities include opening/closing and acting as Manager on Duty as required.

This role demands 3–5 years of retail leadership, strong communication, and the ability to thrive in a fast-paced environment.

Qualifications

• Three to five years of retail management experience.
• Ability to operate in a high-volume, complex location.
• Strong initiative and self-starter mindset.
• Proven recruiting, hiring, and training abilities.
• Excellent communication, interpersonal and analytical skills.
• Ability to exercise independent judgment in a fast-paced environment.
• Demonstrated ability to increase market share.
• Excellent customer service under pressure.

Responsibilities

• Drive maximum scheduling coverage during peak traffic.
• Lead customer service excellence and guide store associates.
• Strategically merchandise per brand guidelines.
• Maintain presentation standards and oversee safety.
• Support the Chief Executive Merchant and role-model service.
• Open/close the store and assume Manager on Duty as needed.
• Communicate pricing, inventory, and KPI insights to leadership.

Skills

Retail management

Hiring & training

Customer service

Communication skills

Analytical skills

Initiative / self-starter

Team leadership

Job description

Floor & Decor in Los Angeles seeks a store manager to drive sales, deliver exceptional customer experiences, and develop staff according to company guidelines.

You will oversee merchandising, pricing, inventory, and loss prevention while maintaining brand standards. Responsibilities include opening/closing and acting as Manager on Duty as required.

This role demands 3–5 years of retail leadership, strong communication, and the ability to thrive in a fast-paced environment.