Retail Department Manager Trainee

Hannaford; Franklin (NH); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Franklin, NH is seeking a Store Department Manager to oversee operations, merchandising, and customer service. You will lead associates, maintain store standards, and ensure safety and food safety compliance.

Responsibilities include hiring, training, scheduling, inventory control, and using company tools to monitor performance. The role offers opportunities to drive profitability while upholding Hannaford’s values and standards.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability to learn multiple tasks and technical requirements.
• Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates across multiple departments.
• College degree or equivalent preferred.
• Must be accredited by NRF or similar accrediting organization as a Certified Food Safety Manager or achieve accreditation within 90 days.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in delegation, assignment, and follow-up required for efficient performance.
• Ensure maintenance of accurate records of production, shrink, sales and inventory.
• Meet physical requirements of the position with or without accommodations.
• Provide recognition of accomplishments and constructive counseling when necessary.
• Treat all co-workers with fairness, dignity and respect.
• Ensure department associates are properly trained by certified trainers.
• Follow all company policies and procedures.

Skills

Store operations

Customer service

Communication skills

Staff leadership

Education

College degree required or equivalent

Tools

Retail software

Job description

Hannaford Supermarkets in Franklin, NH is seeking a Store Department Manager to oversee operations, merchandising, and customer service. You will lead associates, maintain store standards, and ensure safety and food safety compliance.

Responsibilities include hiring, training, scheduling, inventory control, and using company tools to monitor performance. The role offers opportunities to drive profitability while upholding Hannaford’s values and standards.