Retail Operations Manager Trainee

Hannaford Supermarkets; Franklin (NH); On-site; USD 26,105 - 37,539; Full time

Job summary

Hannaford Supermarkets in Franklin, NH, is seeking a Store Manager to lead the assigned department, ensure quality and presentation, and promote excellent customer service. You will build strong associate relations, manage schedules, and drive performance using company tools and systems.

The role requires strong leadership, experience in department management, and a focus on safety, inventory control, and achieving financial objectives. Equal opportunity employer.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and ability to multi-task.
• Good judgement solving problems, making decisions and handling complaints.
• Ability to lead and manage associates across multiple departments.
• Department Manager or equivalent experience required.
• College degree or equivalent preferred.
• Accreditation as a Certified Food Safety Manager or ability to obtain within 90 days of employment.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure all quality standards are met and department operations run smoothly.
• Hire, train and develop associates to meet department needs.
• Attain departmental financial objectives and manage inventory.
• Supervise duties and promote outstanding customer service.
• Maintain department appearance, safety and sanitation standards.

Skills

Customer service

Interpersonal skills

Communication

Leadership

Problem solving

Training & development

Education

College degree or equivalent

Bachelor’s degree preferred

Certified Food Safety Manager accreditation or willingness to obtain

Tools

MPP

Financial reports

Scheduling software

Inventory management systems

Job description

Hannaford Supermarkets in Franklin, NH, is seeking a Store Manager to lead the assigned department, ensure quality and presentation, and promote excellent customer service. You will build strong associate relations, manage schedules, and drive performance using company tools and systems.

The role requires strong leadership, experience in department management, and a focus on safety, inventory control, and achieving financial objectives. Equal opportunity employer.