Retail Department Manager — Lead, Train & Drive Sales

Uncharted; Millbury (MA); In loco; USD 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

The Paper Store is seeking a Department Manager in Millbury, MA to deliver exceptional customer service and drive department sales. You will lead and train a high-performing team, manage payroll within budget, and uphold visual and operational standards across the store.

Responsibilities include coaching staff, executing promotions, and ensuring world-class service. Availability for flexible hours and strong leadership are essential for success in this role.

Competenze

• Previous experience in specialty retail preferred.
• Ability to multi-task while assisting customers.
• Flexible schedule including nights, weekends, and holidays.
• Proficient in Microsoft Office and POS systems.
• Able to lift and move up to 50 lbs.

Mansioni

• Act as TPS Champion by modeling GUEST service and delivering World Class Service.
• Greet and welcome every customer warmly.
• Understand customer needs by asking open-ended questions.
• Explain product features and benefits with in-depth knowledge.
• Lead and coach associates to meet sales goals and standards.
• Open/close store and manage POS operations as required.
• Train staff across departments and ensure brand standards.
• Maintain visual presentation and promotions as directed.

Conoscenze

Customer service

Sales leadership

Staff training

Team leadership

Multitasking

Flexible schedule

Attention to detail

Floor mobility

POS systems

Microsoft Office

Strumenti

POS Systems

Microsoft Office

Descrizione del lavoro

The Paper Store is seeking a Department Manager in Millbury, MA to deliver exceptional customer service and drive department sales. You will lead and train a high-performing team, manage payroll within budget, and uphold visual and operational standards across the store.

Responsibilities include coaching staff, executing promotions, and ensuring world-class service. Availability for flexible hours and strong leadership are essential for success in this role.