Retail Department Lead & Training Coach

Floor & Decor Holdings Inc.; Augusta (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Career advancement opportunities

Job summary

Floor & Decor Holdings Inc. seeks a Product Sales Specialist trainer to develop and mentor in-store Product Sales Specialists, ensuring customers receive expert product information and friendly service.

In this role, you will lead certification courses, support merchandising standards, and collaborate with store teams to optimize layout and pricing. The position requires reliable communication and the ability to work in a busy warehouse-style retail environment.

Qualifications

• High School Diploma or GED.
• 1 year of customer service or sales experience.
• Excellent communication skills (verbal & written).
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process transactions at checkout using the POS system.
• Maintain merchandising, pricing, and product placement.
• Complete product specialist certification courses and participate in trainings.

Skills

Customer service

Sales

Communication

Multitasking

Education

High School Diploma or GED

Tools

Forklift certification

Job description

Floor & Decor Holdings Inc. seeks a Product Sales Specialist trainer to develop and mentor in-store Product Sales Specialists, ensuring customers receive expert product information and friendly service.

In this role, you will lead certification courses, support merchandising standards, and collaborate with store teams to optimize layout and pricing. The position requires reliable communication and the ability to work in a busy warehouse-style retail environment.