Retail Department Lead — Operations & Merchandising

Rural King; Van Wert (OH); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Associate discount

Virtual doctor visits

Assistance programs

Chaplaincy services

Job summary

Rural King is seeking a Department Lead to drive efficient store operations across assigned areas. You will oversee inventory, pricing, merchandising, and cleanliness while upholding company standards and providing exceptional customer service.

This role requires 2+ years in retail, strong communication, adaptability, and leadership to guide teams and deliver a high-quality shopping experience for rural communities.

Qualifications

• 2+ years retail experience in a department.
• Excellent verbal and written communication skills.
• Ability to listen, ask questions, and respond clearly.
• Adaptable to changing priorities and business needs.
• Flexible mindset to navigate ambiguity and uncertainty.
• Strong problem-solving skills to address issues quickly.
• Remain composed under pressure with timely quality outputs.
• Prioritize tasks and maintain high attention to detail.
• Comfortable using computer systems to assist customers and tasks.
• Excellent customer service and interpersonal skills.

Responsibilities

• Oversee scanning outs, inventory, price changes, and planogram sets.
• Maintain department cleanliness and signing standards per guidelines.
• Monitor inventory levels and replenish stock from stockroom/top stock.
• Coordinate price changes and updated signage with teams.
• Manage playbook features and product layout to maximize sales.
• Assist customers, locate products, and address concerns.
• Support front-end transactions or loadouts as needed.
• Operate retail equipment and participate in cross-training.

Skills

Retail experience

Customer service

Inventory management

Communication skills

Problem-solving

Teamwork

Adaptability

Attention to detail

Safety compliance

Leadership

Job description

Rural King is seeking a Department Lead to drive efficient store operations across assigned areas. You will oversee inventory, pricing, merchandising, and cleanliness while upholding company standards and providing exceptional customer service.

This role requires 2+ years in retail, strong communication, adaptability, and leadership to guide teams and deliver a high-quality shopping experience for rural communities.