Retail Department Lead: Drive Customer Experience

Rural King; Winchester (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Store associate discount

Professional growth opportunities

Job summary

Rural King is seeking a Department Lead to drive efficient department operations, including inventory control, pricing accuracy, and merchandising standards. You will lead stock checks, price changes, and planogram execution while maintaining a clean, welcoming shopping environment.

Applicants should have at least 2 years of retail experience with strong communication and problem-solving skills, and the ability to work varied hours, including nights and weekends.

Qualifications

• At least 2 years of retail experience, including knowledge of department operations.
• Excellent verbal and written communication to convey ideas clearly.
• Demonstrated ability to listen, ask relevant questions, and provide thorough responses.
• Ability to adapt to changing priorities and business needs.
• Proven problem-solving skills to address issues quickly and effectively.

Responsibilities

• Oversee daily department operations and maintain high standards per the indoor merchandising guide.
• Monitor inventory levels with regular stock counts and replenish as needed.
• Manage price changes and ensure accurate signage.
• Implement planogram sets and maintain organized, clean displays.
• Provide friendly, proactive customer service and assist with inquiries.

Skills

Retail leadership

Customer service

Communication

Adaptability

Problem solving

Job description

Rural King is seeking a Department Lead to drive efficient department operations, including inventory control, pricing accuracy, and merchandising standards. You will lead stock checks, price changes, and planogram execution while maintaining a clean, welcoming shopping environment.

Applicants should have at least 2 years of retail experience with strong communication and problem-solving skills, and the ability to work varied hours, including nights and weekends.