Retail Department Lead – Merchandising & Ops

Rural King; Somerset (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k match

Healthcare plans

Virtual doctor visits

Associate discount

SmartDollar program

Assistance program

RK Cares

Chaplaincy services

Job summary

Rural King in Somerset, KY seeks a Department Lead to drive efficient store operations and exceptional customer service. You will oversee inventory, pricing, planograms, signing, cleanliness, and staff coordination to maintain high standards and a welcoming shopping environment.

Ideal candidates have retail experience, strong communication, adaptability, and attention to detail. You will participate in cross-training, support front-end transactions, and uphold Rural King values in a dynamic,

Qualifications

• At least 2 years of retail experience in a department role.
• Excellent verbal and written communication to convey ideas clearly.
• Demonstrated ability to listen, ask questions, and provide thorough responses.
• Ability to adapt to changing priorities and business needs.
• Flexible mindset to navigate ambiguity and uncertainty.
• Strong problem-solving skills to address issues quickly.
• Remain composed under pressure to ensure timely outcomes.
• Prioritize tasks, meet deadlines, and maintain attention to detail.
• Proficient with computer systems to assist customers or manage tasks.
• Excellent customer service skills and ability to engage customers.

Responsibilities

• Adhere to the indoor merchandising guide to maintain department standards and displays.
• Maintain accurate inventory levels through regular stock counts and replenishment.
• Oversee the recovery process to keep the department neat and visually appealing.
• Coordinate price changes with relevant teams and update signage.
• Implement playbook features and planogram sets per guidelines to maximize sales.
• Maintain cleanliness and safety protocols within the department.
• Provide exceptional customer service and assist with inquiries and product location.

Skills

Retail operations

Inventory management

Customer service

Communication

Adaptability

Attention to detail

Teamwork

Problem solving

Time management

Multi-tasking

Tools

Point-of-sale systems

Inventory scanning

Job description

Rural King in Somerset, KY seeks a Department Lead to drive efficient store operations and exceptional customer service. You will oversee inventory, pricing, planograms, signing, cleanliness, and staff coordination to maintain high standards and a welcoming shopping environment.

Ideal candidates have retail experience, strong communication, adaptability, and attention to detail. You will participate in cross-training, support front-end transactions, and uphold Rural King values in a dynamic,