Retail Department Lead — Elevate Customer Experience

Bass Pro Shops; Tallahassee (FL); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Discounts on merchandise

Medical

Dental

Vision

401k

Paid holidays

Paid vacation

Job summary

Bass Pro Shops in Tallahassee seeks a Team Leader to guide department associates in merchandising, customer service, and daily operations. You will supervise staff, execute planograms, manage scheduling, and help maintain pricing and inventory integrity.

The role focuses on delivering a legendary shopping experience, training new hires, and coordinating events. Must have 2–4 years retail supervisory experience; high school diploma or equivalent.

Qualifications

• High School Diploma or equivalent required
• 2–4 years in Retail Sales supervisory experience is a plus

Responsibilities

• Directs department associates on merchandising, pricing, stocking and customer service to achieve goals
• Staff scheduling, training, and performance coaching to promote a productive team environment
• Maintain plan‑o‑grams, pricing integrity and inventory accuracy while delivering a legendary customer experience

Skills

Team leadership

Customer service

Merchandising

Communication

Staff training

Education

High School Diploma or equivalent

Job description

Bass Pro Shops in Tallahassee seeks a Team Leader to guide department associates in merchandising, customer service, and daily operations. You will supervise staff, execute planograms, manage scheduling, and help maintain pricing and inventory integrity.

The role focuses on delivering a legendary shopping experience, training new hires, and coordinating events. Must have 2–4 years retail supervisory experience; high school diploma or equivalent.