Customer Experience Team Lead

Bass Pro Shops; Grapevine, Northern (TX, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Team Leader to guide department associates in daily tasks, merchandising, pricing, and customer service. You’ll help achieve sales goals, manage inventory, and assist in staff recruitment and training to maintain a high level of service.

The role requires 2–4 years of supervisory retail experience and a high school diploma or equivalent. Competitive benefits are offered and the position is full-time in-store.

Qualifications

• Experience in retail sales with leadership responsibilities.
• Ability to lead a team, train staff, and manage daily tasks.

Responsibilities

• Direct daily activities of department associates.
• Support sales, inventory, pricing, and merchandising goals.
• Staff scheduling, training, and performance input.
• Provide excellent customer service and product knowledge.

Skills

Retail sales

Supervisory experience

Customer service

Education

High school diploma

Job description

Bass Pro Shops is seeking a Team Leader to guide department associates in daily tasks, merchandising, pricing, and customer service. You’ll help achieve sales goals, manage inventory, and assist in staff recruitment and training to maintain a high level of service.

The role requires 2–4 years of supervisory retail experience and a high school diploma or equivalent. Competitive benefits are offered and the position is full-time in-store.