Retail Department Lead: Elevate Customer Experience

Hmgroup; Mobile (AL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Retirement plan

Paid time off

Employee discount

Job summary

H&M in Mobile, AL is seeking a Department Supervisor to support Sales and Profit goals by delivering the Best Customer Experience in-store. You will lead the team, ensure compliance with policies, and collaborate with the Department Manager to seize commercial opportunities.

You will supervise omni-channel service, product presentation, stock integrity, and daily store operations, while fostering a compliant, inclusive environment and developing colleagues.

Qualifications

• Emerging leader who enjoys taking responsibility.
• Strong communication and collaboration with team and management.
• Analytical thinker comfortable with numbers and statistics.

Responsibilities

• Support omni-channel customer experience and store presentation.
• Lead and develop the store team, aligning with department goals.
• Ensure proper checkout, fitting room, and back-office routines are followed.
• Promote loyalty programs and in-store sustainability initiatives.
• Maintain visual, merchandising, and price-signage standards in-store.

Skills

Leadership

Communication

Analytical thinking

Numerical skills

Job description

H&M in Mobile, AL is seeking a Department Supervisor to support Sales and Profit goals by delivering the Best Customer Experience in-store. You will lead the team, ensure compliance with policies, and collaborate with the Department Manager to seize commercial opportunities.

You will supervise omni-channel service, product presentation, stock integrity, and daily store operations, while fostering a compliant, inclusive environment and developing colleagues.