Retail Department Lead — Coaching, Growth & Commission

Von Maur, Inc.; Town of Blue Mounds (WI); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

Promote from within

No extended holiday hours

Zusammenfassung

Von Maur seeks a Department Manager to drive retail growth by building relationships, optimizing merchandising, and developing associates to deliver top-tier customer experiences.

You will motivate and coach teams, grow department business, meet sales goals, and ensure excellent service. This on-site role requires flexible day/evening/weekend shifts and a commitment to staff development.

Qualifikationen

• Motivate associates to deliver outstanding customer service – train, coach and lead by example.
• Develop relationships to grow your department business.
• Execute all duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals.
• Provide feedback to associates on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Aufgaben

• Motivate associates to deliver outstanding customer service – train, coach and lead by example.
• Develop relationships to grow your department business.
• Execute all duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals.
• Provide feedback to associates on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Kenntnisse

Customer service leadership

Sales coaching

Merchandising

Relationship building

Team development

Jobbeschreibung

Von Maur seeks a Department Manager to drive retail growth by building relationships, optimizing merchandising, and developing associates to deliver top-tier customer experiences.

You will motivate and coach teams, grow department business, meet sales goals, and ensure excellent service. This on-site role requires flexible day/evening/weekend shifts and a commitment to staff development.