Retail Department Lead & Customer Experience

Gillman Home Center; Connersville (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401k with employer contribution

Employee discount

Vacation time

Job summary

Gillman Home Center in Indiana seeks a Department Head to deliver accurate product knowledge and exceptional customer service while leading department operations. You will guide team members, manage inventory and pricing, and ensure a safe, organized environment.

The role requires a High School Diploma or GED and 2+ years in customer service with 2+ years of product knowledge in the assigned department. This is a full-time, on-site position.

Qualifications

• High School Diploma or GED is required.
• 2+ years of customer service experience.
• 1+ years of retail job experience.
• 2+ years of product knowledge of items in assigned department.

Responsibilities

• Provide excellent service to customers.
• Greet and assist customers in a positive, approachable manner and resolve concerns.
• Maintain department inventory and ensure products are stocked and correctly labeled.
• Update prices as assigned and complete related paperwork.
• Open and close store as assigned; ensure a safe working environment.

Skills

Customer Service

Teamwork

Attention to detail

Communication

Education

High School Diploma or GED

Job description

Gillman Home Center in Indiana seeks a Department Head to deliver accurate product knowledge and exceptional customer service while leading department operations. You will guide team members, manage inventory and pricing, and ensure a safe, organized environment.

The role requires a High School Diploma or GED and 2+ years in customer service with 2+ years of product knowledge in the assigned department. This is a full-time, on-site position.