Full-Time Retail Customer Experience Specialist

Gillman Home Center; Connersville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Gillman Home Center is seeking a Customer Service professional to provide knowledgeable, friendly service to customers in-store. The role requires open availability for days, evenings, and weekends and up to 40 hours per week.

Responsibilities include greeting customers, handling inquiries, processing transactions, restocking, and maintaining a clean, organized department. Prior retail experience and strong communication skills are essential to succeed in this position.

Qualifications

• Must have 2+ years of customer service experience.
• Must have 1+ years of retail experience.
• Product knowledge of items in assigned department.

Responsibilities

• Provide excellent service to customers at the point of sale and answering inquiries.
• Greet and assist customers, resolve questions, and suggest solutions with add-on sales when appropriate.
• Maintain inventory levels, fronting shelves, pricing updates, and back stock organization.

Skills

Customer Service

Teamwork

Attention to detail

Communication

Education

High School Diploma or GED

Job description

Gillman Home Center is seeking a Customer Service professional to provide knowledgeable, friendly service to customers in-store. The role requires open availability for days, evenings, and weekends and up to 40 hours per week.

Responsibilities include greeting customers, handling inquiries, processing transactions, restocking, and maintaining a clean, organized department. Prior retail experience and strong communication skills are essential to succeed in this position.