Retail Department Coordinator

The TJX Companies, Inc.; Gastonia (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading off-price retailer, where every day offers opportunities for growth and achievement. As a Retail Department Coordinator, you'll play a key role in ensuring an exceptional customer experience while leading and training a dedicated team. This position emphasizes collaboration and integrity, allowing you to make a significant impact in a supportive work environment. With a competitive salary and a comprehensive benefits package, this is your chance to thrive in a dynamic retail setting. Embrace the challenge and grow your career with us!

Benefits

Associate discount

401(k) contributions

Child care discounts

Legal insurance

Referral bonuses

Medical/dental/vision

Paid parental leave

Scholarship program

Qualifications

• 1 year retail experience and 6 months of leadership experience required.
• Capable of multi-tasking and responding to unexpected situations.

Responsibilities

• Ensure excellent customer experience and maintain store organization.
• Train and mentor Associates on merchandising and processing standards.

Skills

Customer Service

Communication Skills

Organizational Skills

Teamwork

Leadership

Education

High School Diploma

Job description

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TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on established merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned
  
  

Who We’re Looking For: You.

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year retail and 6 months of leadership experience
  
  

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address

415 Cox Road

Location:

USA TJ Maxx Store 0096 Gastonia NC

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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