Retail Customer Specialist: Framing & Fast Checkout

Michaels; Town of Riverhead (NY); Vor Ort; USD 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Partner discount programs

Zusammenfassung

Michaels is seeking a store associate in Riverhead, NY to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience.

You will participate in truck unloading, stocking, planograms, and omni-channel processes like BOPIS and SFS, keeping the store well-merchandised and in stock.

Team members also support safety programs, SOP adherence, and may cross-train in Custom Framing selling and production, with opportunities to grow within Michaels.

Qualifikationen

• Retail and/or customer service experience preferred.

Aufgaben

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Kenntnisse

Retail and/or customer service

Jobbeschreibung

Michaels is seeking a store associate in Riverhead, NY to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience.

You will participate in truck unloading, stocking, planograms, and omni-channel processes like BOPIS and SFS, keeping the store well-merchandised and in stock.

Team members also support safety programs, SOP adherence, and may cross-train in Custom Framing selling and production, with opportunities to grow within Michaels.