Retail Customer Service & Training Associate

Follett Corporation; San Rafael (CA); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education is seeking a Team Member to deliver exceptional customer service. You will greet customers, assist with store inquiries, answer the phone and/or direct callers, and ring up purchases using the POS system.

You will use safe money-handling procedures and uphold secure transaction practices. This on-site role in San Rafael, California requires 0-3 years of relevant experience, a High School Diploma or equivalent, and general computer skills.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and/or direct callers.
• Ring up purchases using the POS system.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items priced properly.

Skills

Customer service

Phone handling

Education

High School Diploma

Tools

POS system

Job description

Follett Higher Education is seeking a Team Member to deliver exceptional customer service. You will greet customers, assist with store inquiries, answer the phone and/or direct callers, and ring up purchases using the POS system.

You will use safe money-handling procedures and uphold secure transaction practices. This on-site role in San Rafael, California requires 0-3 years of relevant experience, a High School Diploma or equivalent, and general computer skills.