Customer Service Associate & POS Specialist

Follett Corporation; Santa Maria (CA); On-site; USD 16,531 - 30,307; Part time

Job summary

Follett Corporation in California seeks a friendly Team Member to deliver exceptional customer service. You will greet customers, assist with store inquiries, answer phones, and ring up purchases using the POS system.

This role emphasizes safe money-handling, training new teammates, keeping the sales floor stocked and correctly priced, and supporting a drug-free workplace environment at Follett Higher Education.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with inquiries.
• Answer phones and direct calls.
• Ring up purchases using the POS system.
• Ensure the sales floor is stocked and prices are accurate.

Skills

Customer service

Cash handling

POS system literacy

Phone handling

Team training

Education

High School Degree or equivalent

Job description

Follett Corporation in California seeks a friendly Team Member to deliver exceptional customer service. You will greet customers, assist with store inquiries, answer phones, and ring up purchases using the POS system.

This role emphasizes safe money-handling, training new teammates, keeping the sales floor stocked and correctly priced, and supporting a drug-free workplace environment at Follett Higher Education.