Retail Customer Service & Stocking Specialist

H.E.B.; Willis (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to stock and maintain departments while delivering superior service to shoppers. You will rotate products daily, assist with inventory, and ensure safety and sanitation standards across multiple departments.

You will help customers with selections, answer questions, and apply effective selling techniques to support department goals. A strong emphasis on teamwork and safety is required.

Qualifications

• HS Diploma or GED (or equivalent) - Required
• Strong customer service skills - Required
• Communication and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required

Responsibilities

• Stock and rotate items, assist with inventory control; prepare back area for night crew.
• Provide superior customer service and help customers locate products.
• Merchandise products effectively and use suggestive selling techniques to meet customer needs.
• Clean and sanitize sales floor, displays, prep areas, and equipment; follow SOPs and safety procedures.
• Support department responsibilities across Beauty, Drugstore/General Merchandise, Grocery, and Texas Backyard as needed.

Skills

Customer service

Communication

Interpersonal skills

Reading & writing

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative to stock and maintain departments while delivering superior service to shoppers. You will rotate products daily, assist with inventory, and ensure safety and sanitation standards across multiple departments.

You will help customers with selections, answer questions, and apply effective selling techniques to support department goals. A strong emphasis on teamwork and safety is required.