Customer Service & Merchandising Associate

H.E.B.; Spring (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H-E-B in Texas is seeking a Customer Service Representative to maintain a well-stocked, organized department and deliver superior customer service. You will stock, rotate products, and ensure department safety, sanitation, and compliance with SOPs.

Responsibilities include assisting customers, creating signage, and supporting the night crew as needed. The role emphasizes strong communication and organizational skills in a fast-paced retail setting.

Qualifications

• HS Diploma or GED required.
• Strong customer service and communication skills required.
• Experience reading and writing clear notes or messages preferred.
• Ability to plan, organize, and multitask in a retail environment.

Responsibilities

• Stock and rotate items daily to keep department well stocked.
• Provide superior customer service and assist customers with selections.
• Maintain sanitation and safety standards in the department and displays.
• Assist with inventory control, loading/unloading, and backroom organization.
• Prepare tags and signage and ensure shelf tags are accurate.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B in Texas is seeking a Customer Service Representative to maintain a well-stocked, organized department and deliver superior customer service. You will stock, rotate products, and ensure department safety, sanitation, and compliance with SOPs.

Responsibilities include assisting customers, creating signage, and supporting the night crew as needed. The role emphasizes strong communication and organizational skills in a fast-paced retail setting.