Retail Customer Service Specialist

Dollar Tree; Piney Green (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in North Carolina is seeking a Customer Service Associate to assist customers, operate the cash register, and keep the store clean and well-stocked.

You will unload merchandise, maintain store security, deliver friendly service, and collaborate with teammates to meet productivity standards. The role emphasizes strong communication, teamwork, and the ability to lift items as needed in a retail environment, with a focus on customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience preferred.
• Ability to lift 30-50 lbs and perform physical tasks.
• Strong customer service and communication skills.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neatness
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in North Carolina is seeking a Customer Service Associate to assist customers, operate the cash register, and keep the store clean and well-stocked.

You will unload merchandise, maintain store security, deliver friendly service, and collaborate with teammates to meet productivity standards. The role emphasizes strong communication, teamwork, and the ability to lift items as needed in a retail environment, with a focus on customer satisfaction.